This Privacy Policy describes how your personal information is collected, utilised, and disclosed when you visit or make a purchase from our official domain (foldngoperch.com). We operate with full dedication to commercial transparency and compliance with the personal data protection laws of the United Arab Emirates and the European Union.
1. Data Controller
The legally responsible entity for processing your personal data on this website is:
Corporate Entity: Innovate Shop Portal Co. LLC
Commercial Registration Number: 100511171900003
Registered Corporate Address: STS Warehouse #105, International City-1, Dubai
Official Communication Email: folding@foldngoperch.com
2. Personal Data We Collect
When you interact with our website to purchase our portable outdoor seating products, we collect certain categories of personal data necessary to execute the commercial contract:
Identity & Contact Data: Your full name, billing address, shipping address, email address, and telephone number.
Transaction Data: Details regarding the specific items purchased, order totals, and transaction history.
Technical Data: Internet protocol (IP) address, browser type, time zone settings, and operational interactions with the website interface.
3. Purpose and Legal Basis for Processing
We process your personal information under the following legal frameworks governed by EU GDPR and UAE PDPL:
Performance of a Contract: To process, package, and dispatch your ordered products, and to communicate updates regarding your delivery status.
Legal Obligations: To comply with statutory accounting, taxation, and anti-money laundering regulations in the UAE and relevant European jurisdictions.
Legitimate Interests: To maintain website functionality and identify administrative or technical errors.
4. Third-Party Data Transmission & Payment Processing
To complete your commercial transactions, we transfer necessary data to verified corporate service partners. Your personal information is disclosed only to entities that maintain robust compliance standards.
Transactional Processing: All payment transactions are handled directly via our integrated payment processor, Stripe. When you submit financial details during checkout, this data is transmitted directly to Stripe’s encrypted infrastructure. Innovate Shop Portal Co. LLC does not store, access, or view your full credit card or banking credentials. Stripe processes this personal data as an independent data controller to authenticate charges, manage payment routing, and fulfill statutory financial screening requirements.
Logistics Partners: Your name, delivery address, and telephone number are shared with our designated regional transit authorities and courier networks strictly to facilitate the physical transit of your parcel.
5. Data Protection Standards
We employ standard commercial measures, including network firewalls and Transport Layer Security (TLS) encryption protocols, to shield your personal data against unauthorised access, alteration, or disclosure. Please be advised that while we maintain thorough administrative and operational protocols, no electronic storage system or transmission method over the internet can be asserted as completely infallible, and transmissions are conducted at standard commercial risk.
6. Data Retention Period
We retain your personal data only for as long as is necessary to satisfy the specific purposes for which it was collected, including contractual fulfilment, customer service, and regulatory compliance.
Transactional and Financial Records: In compliance with the UAE Federal Decree-Law on Personal Data Protection and European commercial tax directives, data associated with product purchases, invoicing, and tax documentation is securely retained for a minimum period of five (5) to seven (7) years following the completion of the transaction.
General Correspondence: Enquiries submitted via electronic mail that do not result in a commercial contract are deleted from our active communications database after a period of twelve (12) months from the final response.
7. Statutory Rights of Consumers
Depending on your regional residency (including the European Economic Area and the United Arab Emirates), you hold specific statutory rights regarding your personal information, which include:
The Right of Access: The right to request formal confirmation and copies of the personal data we hold about you.
The Right to Rectification: The right to request the immediate correction of inaccurate or incomplete personal records.
The Right to Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data when it is no longer required for legal compliance or contractual processing.
The Right to Restriction or Objection: The right to limit or object to the processing of your data under specific statutory conditions.
To exercise any of these statutory options, please submit a formal, verifiable request to our administrative team at folding@foldngoperch.com.
8. Amendments to This Policy
We reserve the right to modify or update this Privacy Policy systematically to accurately reflect operational adjustments or statutory updates within the UAE or Europe. Any revisions will become immediately effective upon publication of the updated text on this page.